The claim processing time is dependent on the claim type and whether it is an amended claim.

According to the Canada Revenue Agency’s latest released statistics, the following service standards apply:

• refundable claims – 120 calendar days of the date we receive a complete claim;
• claimant requested adjustments to refundable claims – 240 calendar days of the date we receive a complete claim;
• non-refundable claims – 365 calendar days of the date we receive a complete claim;
• claimant requested adjustments to non-refundable claims – 365 calendar days of the date we receive a complete claim.

Our target is to meet these standards 90% of the time. 

So if you are a CCPC, this means that 90% of the time, the claim will be processed within 4 months unless it is an adjustment to the prior year, in which case, it will be processed within 8 months.